*   Security Time-out
For the security of your tax information, Tax Notebook automatically requires users to log in again after 20 minutes of inactivity. Depending on your connection speed,

*   Page Loading Issues
Every page in Tax Notebook is saved when you navigate from one page to the next within Tax Notebook. Make sure each page has fully loaded before continuing to enter your tax data.

*   Pop-up Blockers

If you are using pop-up blocking software, it must be disabled.

*   Printing Issues
The printable version of your return appears in a pop-up window. Pop-up blockers must be disabled to print your return.

When using an Adobe® Reader® product that displays PDF files on a Macintosh, your Adobe window may display behind the browser window.

System Requirements for Tax Notebook

*   Browser Settings

Tax Notebook requires the following browser settings to allow dynamic programming.

·        Pop-ups must be allowed for this site.

·        Cookies must be allowed.  

·        ActiveX controls must be enabled.

·        JavaScript must be enabled.


*   Monitor Display Settings

Tax Notebook requires a resolution of at least 800 x 600 pixels and are best viewed with system fonts set to Small Fonts. Learn how to adjust your Windows display properties.

*   Printing Requirements

Adobe® Reader® 4.05 or higher must be installed to print or view your tax data.

Browser Requirements for Tax Notebook

*   The following browsers are supported by Tax Notebook.

·        Internet Explorer 10.0 or higher.
Download Internet Explorer here.

·        Google Chrome.
Download Google Chrome here.

·        Safari for Mac.
Download Safari here.


·        While Mozilla Firefox has not been certified to work with Tax Notebook, most Firefox users are not experiencing problems.  If you do encounter issues, try switching to a supported browser.